Resolved -
This incident has been resolved. A system upgrade caused the release of code that did not perform as required. This release was rolled back to resolve the issue. Appropriate controls will be put in place to catch this type of incident in the future.
Apr 22, 15:11 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 22, 14:52 EDT
Update -
The support team is continuing to work on this issue and expect a resolution shortly.
Apr 22, 14:21 EDT
Update -
We are continuing to work on a fix for this issue.
Apr 22, 13:24 EDT
Identified -
The issue has been identified and a fix is being implemented.
Apr 22, 13:23 EDT