This incident has been resolved. A system upgrade caused the release of code that did not perform as required. This release was rolled back to resolve the issue. Appropriate controls will be put in place to catch this type of incident in the future.
Posted Apr 22, 2024 - 15:11 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 22, 2024 - 14:52 EDT
Update
The support team is continuing to work on this issue and expect a resolution shortly.
Posted Apr 22, 2024 - 14:21 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 22, 2024 - 13:24 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 22, 2024 - 13:23 EDT
This incident affected: Acquire Platform Programatic Portal, Acquire Platform API Access, and Acquire Platform Reporting Portal.